COVID-19

Due to COVID-19 new health and safety procedures have been put in place.
Please bring your personal lash brush and lash cleansing brush to all appointments. Failure to do so may result in your appointment being cancelled (incurring a 50% fee) or you will be asked to purchase items from your technician.
Clients MUST wear a mask at all times.
Clients must wash hands on arrival.
Please try not to touch any soft furnishings.
A safe designated coat and bag area will be shown to you on arrival.
No guests during this time.

What ‘Nude Aesthetics & Beauty' is doing to keep us safe?

Your technician has completed the Barbicide COVID-19 training and certification.
Your technician will be wearing PPE.
All equipment and surfaces will be thoroughly disinfected between each client.

APPOINTMENTS

Please arrive no more than 5 minutes prior to your appointment as there is no waiting area and you will be asked to wait outside or sit in a coffee shop nearby.
Please come to the appointment prepared for your treatment (no makeup on the area to be treated).
Clients are respectful asked not to use their phones during treatment time and put them on silent.
Clients will be asked to please use the bathroom prior to your treatment, if required, to avoid disruption during treatment.

BOOKING

Clients must fill out a consultation form prior to appointment. This can be found on the ‘Lashed with Love’ website.
Bookings can be made via the booking page, website, call and instagram direct message.

BOOKING FEE

First time clients have to pay a booking fee of 50%, this will be taken from your final payment at your appointment.
Payments can be made via PayPal or bank transfer or payment link.

INFILL POLICY

If you book an infill that does not allow the correct time to complete the treatment you will be sent away and charged the 50% cancelation fee.
If your lashes have not been cared for according to the correct after care, given by your technician, the technician is liable to refuse to infill and suggest a removal and full set.
If lashes are not clean on arrival your technician can send you away or will change you an extra £5 cleaning fee. This will eat into your appointment time and as a result directly affect the outcome of your extensions.

LATE FEE

If you are running 15 minutes or later to the appointment and have made your technician aware there is an extra £5 charge to your appointment. This will eat into your appointment time and as a result directly affect the outcome of your treatment.

CANCELLATION & RESCHEDULING

If you are 15 minutes or more late and you have not made your technician aware, your appointment is automatically cancelled and a 50% cancelation fee will apply.
Clients may cancel or reschedule appointments a minimum of 48 hours prior to appointment. After this a fee of 50% will incur. Clients will not be able to rebook until this payment has been made.

REFUND

No refunds or returns on all beauty products due to health and safety standards.
If you are not happy you must contact your technician within 48 hours and a free removal will be offered with a 30% refund.
Treatments provided are to the highest standard of training, hygiene and products, therefore no refunds will be given under any circumstances, including if an allergic reaction occurs.

NO SHOWS

PRICING

MINORS

CHILDREN

GUESTS

Please contact your technician and ask prior to appointment. Guests turning up unannounced will be asked to leave or wait outside the building.

PETS

COMPLAINTS

Please email all complains to info@nudeaestheticsbeauty.co.uk and someone will get back to you within 72 hours.

DISCOUNTS

10% NHS staff - valid NHS ID must be shown at the appointment to obtain discount.
10% Student - valid Student ID must be shown at the appointment.
20% Birthday - Valid for one appointment during your birthday month, valid ID must be shown at the appointment.
20% refer a friend - This will be applied once said friend has booked and paid in full. Friend must quote your name at the time of booking.